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Phạm Thị Giang

I am a student majoring in Tourism and Travel Management, with a career orientation toward front desk and customer service in the hospitality industry. During my studies and participation in extracurricular activities, I have developed essential skills such as communication, teamwork, time management, and problem-solving. I am detail-oriented, responsible, and always maintain a friendly and professional attitude at work. I can adapt quickly to new environments and am eager to learn to continuously improve myself. In addition, I am proficient in Microsoft Office and other tools that support office work. I am seeking an opportunity to work in a professional hotel environment where I can apply my knowledge, gain practical experience, and deliver excellent service to guests.

Mục tiêu nghề nghiệp:

In the short term, I aim to work as a front desk receptionist to gain hands-on experience in the hospitality industry while improving my communication, customer service, and problem-solving skills. I strive to provide a welcoming and professional first impression and ensure a positive experience for every guest. In the long term, I aim to become a professional receptionist with strong communication skills, the ability to work effectively in a fast-paced environment, and the confidence to interact with international guests. I hope to contribute to enhancing service quality and the overall image of the hotel.