Nhân viên phục vụ nhà hàng

Mô tả công việc

- Ensures the delivery of brand promise and provides exceptional guest service at all times.

- Establishes a rapport with guests maintaining good customer relationships.

- Ensures Food and Beverage Division meets the Hotel’s targets in the areas of Guest Satisfaction Survey and Customer Audits.

- Embraces all Touches of the Hotel and the Food and Beverage Top 20.

- Works in a supportive and flexible manner with other employees, focusing on the overall success of the hotel and the satisfaction of hotel guests.

- Maintains par stocks of all equipment and guest supplies as required.

- Sets up venue as per guest requirement.

- Checks/ tests all audio vision equipment prior to any function.

- Assists to handle any last minute’s guest’s request and consults immediate Team Leader for advice or solution if encounter any difficulties.

- Ensures all linens and equipment are clean before sending to the store.

- Works closely with other departments to ensure smooth business.

- Have a thorough knowledge and understanding of all food and beverage outlets and cross sell whenever necessary.

- Fully conversant with all aspects of the Micros System.

- Performs the function of cashier as required.

- Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.

- Carries out any other reasonable duties and responsibilities as assigned.

Yêu cầu

- Able to converse in English

- Able to perform shift works

Kỹ năng mềm

Phúc lợi

- Insurance

- Training & Development

- Accommodation - Hoiana Staff Village

- Annual leave

- Heath checkup

- Employee shuttle bus service

- Uniform

Địa điểm làm việc

Thôn Tây Sơn Tây, Xã Duy Hải, Huyện Duy Xuyên, Tỉnh Quảng Nam, Việt Nam

Ghi chú

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Địa chỉ:

Thôn Tây Sơn Tây, Xã Duy Hải, Huyện Duy Xuyên, Tỉnh Quảng Nam, Việt Nam

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